Technical Support
Hello friend! I have been in the computer business since 1998. I specialize in computer repair, service, & new custom built systems. I also offer a fast moving supply of once loved systems at an unbeatable rate. All systems new & used are thoroughly tested and reconditioned. Since I am a small family owned company I am able to pass tremendous savings on to you by cutting out all the middle men. All my services are guaranteed and backed 100%. My goal is to build a clientele based on quality & trust. If support is desired please click here.
Privacy Statement
| A-Diorios Computer Service created this statement to communicate
our firm commitment to privacy. We take the proper measures to ensure
that your shopping experience with us is safe, secure and enjoyable.
This statement details our current information gathering and sharing
practices for ADiorio.com.
ADiorio.com is continually improving this site by adding new functionality and features. ADiorio.com is also improving and adding new products, services and information. Because of these changes, changes in the law and the changing nature of technology, ADiorio.com's data practices will change from time to time. This Privacy & Security statement is subject to change without notice. We encourage you to review our Privacy and Security statement whenever you use this web site to make sure you understand our current practices. We also encourage you to review the privacy policy posted on any web site you visit before using the site or providing personal data about yourself. Information We Collect and How We Use It Information about how you get to ADiorio.com is collected when you arrive at the site. We monitor our site traffic patterns and site usage to better understand our customers and markets and improve the layout and design of our site as well as our advertising ventures. Information requested includes: IP Address (the internet address of your PC): This information is used to calculate number of new customers Referring Website address: This information helps our marketing department determine what advertisements are working Browser: This information is used to help us better design the website so that it operates as intended for all users Information Disclosure We may provide your information, as required by law or legal process;
to protect and defend the rights of A-Diorios Computer Service,
the ADiorio.com site or the users, and under circumstances we believe
reasonably necessary to protect the personal safety of users of
A-Diorios Computer Service, this site or the public. Cookies Security We strive to maintain the reliability, accuracy, completeness and currency of personal data in our databases and to protect the privacy and security of our databases. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences. Safe Shopping Policy Contacting ADiorio.com You can send us email at: |
Warranty Info
Limited Warranty Information of A-Diorios Computer Service. A-Diorios Computer Service ("ADIORIO.COM") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. Before shipping a computer system, A-Diorios Computer Service "runs-in" the system continuously for at least 24 hours, and then records a full diagnostic report, making sure everything functions properly. WHAT IS COVERED -- A-Diorios Computer Service warrants that the hardware products it sells are free from defects in materials and workmanship. This warranty also covers damage due to the shipping of products to you. This warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, acts of third parties, servicing not authorized by A-Diorios Computer Service, usage not in accordance with instructions accompanying the product(s), failure to perform required preventive maintenance, including but not limited to backups, and problems caused by use of software, parts and components not supplied by A-Diorios Computer Service. This warranty does not cover software, external devices; accessories or other parts added to a A-Diorios Computer Service system after the system is shipped from A-Diorios Computer Service; or accessories or parts that are not installed in the A-Diorios Computer Service factory. Monitors, keyboards, and mice that are included on A-Diorios Computer Service’s standard price list are covered under this warranty; all other monitors, keyboards, and mice are not covered. Used (refurbished) product(s) come with a ninety (90) day warranty form A-Diorios Computer Service. LENGTH OF WARRANTY -- The warranty term for new desktop computer systems purchased from A-Diorios Computer Service is one (1) year beginning on the date of the invoice, as further described below. Motherboard, Hard Drive, CPU, RAM, Video Card, and LCD monitor came with the new desktop computer system, parts and upgrades sold separately from the computer system carry a one (1) year term as further described below. Notebook computers purchased from A-Diorios Computer Service carry a one (1) year warranty as further described below. "DEAD ON ARRIVAL" REPLACEMENT OR REFUND POLICY -- A-Diorios Computer Service has a special policy for all new product purchased from A-Diorios Computer Service that fails to work properly upon delivery. Provided a Return Merchandise Authorization number, described below, is obtained during the first seven days following delivery, defective product may be returned to A-Diorios Computer Service for a complete refund, or replacement with a new product. Refer to the telephone number in the warranty materials shipped with your computer, or call A-Diorios Computer Service at (724) 968-3371 during the first seven days following delivery to request a Return Merchandise Authorization number, and follow the return procedures described below. THIRTY DAY MONEY-BACK GUARANTEE -- For the first 30 days, beginning on the date of the invoice, A-Diorios Computer Service will refund your purchase price on returned product. Refer to the telephone number in the warranty materials shipped with your computer, or call A-Diorios Computer Service at (724) 968-3371 during the first seven days following delivery to request a Return Merchandise Authorization number, and follow the return procedures described below. The purchase price, minus a 15% restocking fee, will be refunded for product returned in the same manner after 30 days until 45 days after the invoice date. Shipping charges are non-refundable. NO REFUNDS OR CREDITS are allowed after 45 days from the date on the invoice. IF YOU HAVE A PROBLEM COVERED BY THIS WARRANTY -- Upon A-Diorios Computer Service’s prior written consent, A-Diorios Computer Service will repair or replace products returned, in their original or equivalent packaging, to A-Diorios Computer Service’s facility. To request warranty service, you must call within the applicable warranty period. Refer to the telephone number in the warranty materials shipped with your computer, or call A-Diorios Computer Service at (724) 968-3371. Please have your invoice number, date of purchase, serial number and description of the problem available. Once your warranty is verified, A-Diorios Computer Service will issue a Return Merchandise Authorization (RMA) number, which is valid for fifteen days. Any product returned to the factory that does not have a valid RMA number visible on the outside of the package will be refused. Product that is not defective will be returned to the sender with C.O.D. freight charges collect. You must ship the product shipping charges prepaid, and insure the shipment or accept the risk of loss or damage during shipment. A-Diorios Computer Service will ship the repaired or replacement products to you freight prepaid if you use an address in the U.S. (excluding Puerto Rico and U.S. possessions). Shipments to other locations will be made freight collect. SHIPPING YOUR SYSTEM -- Ship the product back to A-Diorios Computer Service in their original or equivalent packaging. Clearly mark the RMA number on the outside of the carton, preferably under your return address such as: RMA: XXXXXXX. All returns for exchange or refund must be complete with all components, manuals, cables, warranty cards, and static bags, just as you received it. If the product is not returned in its entirety, you will be charged for missing items. NOTE: Before you ship the product(s) to A-Diorios Computer Service, we recommend that you back up the data on the hard-disk drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as diskettes, CDs, or PC Cards. If you have any questions, call A-Diorios Computer Service for technical assistance. REPAIR OF YOUR SYSTEM -- A-Diorios Computer Service owns all parts removed from repaired products. A-Diorios Computer Service uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If A-Diorios Computer Service repairs or replaces a product, the warranty term is not extended. CROSS-SHIPMENTS -- A-Diorios Computer Service will ship replacement product before receipt of returned product, subject to the above warranty provisions, only at A-Diorios Computer Service’s discretion and when the cross-shipment is guaranteed by credit card or other acceptable credit arrangement. SHIPPING DAMAGE AND DISCREPANCIES -- If you receive your order with incorrect or missing components, you must notify A-Diorios Computer Service in the manner described above within seven days of receipt. In the event of shipping damage, notify the shipping carrier immediately and request a damage report, and also notify A-Diorios Computer Service in the manner described above. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS UNDER THE LAWS OF THE UNITED STATES OR YOUR STATE. A-DIORIOS COMPUTER SERVICE’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ONE-YEAR WARRANTY PERIOD, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. A-DIORIOS COMPUTER SERVICE SHALL NOT BE LIABLE BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT AND SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LIABILITY FOR PRODUCTS NOT AVAILABLE FOR USE, OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. PLEASE REMEMBER: You are responsible for your software and data. A-Diorios Computer Service is not required to advise or remind you of appropriate backup and other procedures. |